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Master the Sense of Smell
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Shipping & Returns

Shipping & Returns


We aim to despatch all orders the next working day and no more than 3 working days from the date of ordering.

  • UK orders are sent using Tracked Mail of Courier and should be delivered within 2 working days.
  • All other orders are sent using Tracked Airmail and should be delivered to Europe in 4 to 8 working days, USA in 6 to 12 Working Days, Rest of the World  in 8 to 16 Workings Days.

If you require products urgently please contact us for Express Courier quotes.

Returns Policy

You have the right to cancel within seven days of your contract with us, or seven days of receipt of goods (whichever is the longer). If you cancel an order before it has been despatched, your payment will be fully returned/refunded. If you would like to return goods please contact us to let us know the goods are being returned and send them to Aroma Academy, Suite 3, 72 Hutcheon Street, Aberdeen, AB25 3TB, Scotland, United Kingdom

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account
se contact us. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Aroma Academy
Suite 3, 72 Hutcheon Street
AB25 3TB
United Kingdom

Tel: 01224 638148

Email: contact us

Aroma Academy is a subsidiary of Scent and Aroma Technology Systems Ltd.

Registered in Scotland: Company No. SC359454